You can pay your bill by cash, check, money order, cashier’s check, or credit card. Checks, money orders, or cashier’s checks should be made out to the Four Rivers Sanitation Authority (FRSA). Major credit cards, including Visa, MasterCard, Discover, and American Express, are also accepted.

Four Rivers Sanitation Authority offers five convenient ways for you to pay your bill.

Online Billing
The easiest and fastest way to pay your water or sewer bill is with our online payment portal through eBill. You can pay your bill using all major credit cards (Visa, Master Card, Discover, and American Express) or by connecting your checking account. Switching to online billing not only gives added convenience, but also helps with conservation efforts.

We’ve even added some new features to our online bill payment system to make your experience faster and easier than dealing with all those checks and envelopes.

• View and Pay Multiple Accounts
• Improved Look and Feel
• Improved Security Features
• Enhanced Navigation and Help Prompts

Ready to switch to online bill pay? Head over to the online bill pay portal and sign in with your email and password, or if you are new to online bill pay, create a new account here.

In Person
Graceffa Administration Building
3501 Kishwaukee St, Rockford, IL 61109-2053

Bill payments can be made in person at the Graceffa Administration Building located at 3501 Kishwaukee Street in Rockford. The walkup window in our lobby is open between 8:00 am and 4:30 pm, Monday through Friday, except for holidays. 

A drive-up window (located on the south side of the Graceffa Administration Building) is open between 8:30 am and 4:30 pm Monday through Friday, except for holidays. 

After Hours
If you can’t pay in person during regular business hours, Four Rivers Sanitation Authority also has a walk up drop box that is located to the left of the main entrance. 

Please DO NOT LEAVE CASH in the drop box. Checks, money orders, or cashier’s checks should be made out to the Four River Sanitation Authority (FRSA) and have the account number written on the check. Be sure to include your bill stub in the envelope with your check, money order, or cashier’s check.

Midland States Bank Branches
You can also pay your bill at all Rockford area Midland States Bank branches by cash, check, money order, or cashier’s check. Payments at the bank will ONLY be accepted with a valid bill stub. 

Walmart Stores 
You can also pay your bill at any Walmart store. Please note that Walmart charges a convenience fee for this service. This fee is NOT a charge of Four River Sanitation Authority.

Have an Economic Hardship?
We offer payment plans and some assistance for users that can prove economic hardship.  Users that are struggling to meet their financial obligations with FRSA are encouraged to contact Customer Service at 815-387-7500.