Pay My Bill

If you represent a commercial, restaurant, or industrial business and you’re looking to pay your water or sewer bill, we’ve made it easier than ever with our eBill online bill pay portal. Sign in with your email and password, or if you are new to online bill pay, create a new account here.

Commercial Sewer Services

If you’re looking for sewer setup or stoppage for your commercial, industrial, or food service business, take a look at our Sewer Services page for everything you need to know, including whether Four Rivers Sanitation Authority’s services are available in your area.

Report an Issue or Emergency

Have an issue or emergency you’d like to report? Use the form on the Report an Issue or Emergency page. Otherwise, for a quicker response, call us at 815-387-7600, 24 hours a day, 7 days a week.

Billing Calculator

Keeping an eye on your budget? No problem. We created a calculator to help your business estimate your next quarterly bill. Visit our water Billing Calculator page to calculate an estimate of your upcoming bill.

Industrial / Commercial Building Sewer Services

If you’re an engineering, industrial, or commercial business owner looking for information about setting up and starting service, along with necessary permits, pretreatments or reporting an emergency, please see our Industrial / Commercial Building Sewer Services page.

Food & Food / Restaurant Service Businesses

Food & restaurant services businesses require special considerations and permits to set up sewer services, as well as precautions in preventing sewer blockages and back ups. Visit our Food & Restaurant Services Businesses page for more information.

Commercial Credit Meter Program

Four Rivers Sanitation Authority has developed a process to install and automatically read Industrial/Commercial/Governmental (ICG) credit meters, allowing Four Rivers to credit ICG customers for water that does not go to the sewer.

Forms & Permits

For all business forms and permits including setting up service, connection permits, wastewater discharge, wastewater hauler forms, and more, visit our Forms & Permits page.


Four Rivers Sanitation Authority offers a variety of laboratory testing services to commercial customers, including lead, heavy metals and anion testing, as well as inorganic wastewater analysis. More information on these laboratory services may be found here: